All merchandise returned to Brock Davidson Enterprises, Inc. must have prior approval. Please contact a Customer Service Specialist at 937-912-0054 for return instructions and to receive an RMA number. Returns must be made freight prepaid. All returns must be accompanied by a copy of the original invoice, as well as a complete explanation of the reason for return. A 15% restocking charge may be applied to all returned merchandise. NO returns will be accepted after 30 days from delivery. All returned merchandise must be suitable for resale and NOT USED. Refunds are processed within 5-10 business days after we receive the items back in our warehouse.