Does My BST Warranty Cover Road Hazards, Crash Damage, or Theft?

No, the BST Limited Warranty does not cover damage resulting from road hazards, accidents, misuse, or theft.

Please refer to the full Warranty Disclaimer here: 👉 BST Warranty Disclaimer

That said, there are proactive steps you can take to protect your investment in the event of unforeseen damage or loss:

💥 If You Experience Damage from a Road Hazard (e.g., pothole, curb, debris):

Option 1: File a D.O.T. Claim (State Dependent)

• Many U.S. states offer reimbursement programs for pothole-related damage.
• To improve your chances of success:
  • Document the pothole or hazard immediately and safely.
  • Take clear photos of the damage, location, and a visible measurement (e.g., tape measure in the hole).
  • Record the exact location, date, and time.
  • File a claim with your state’s Department of Transportation. (Example (Ohio): Ohio Pothole Claims Info)

Option 2: File an Insurance Claim

• If you carry collision coverage, most insurers (e.g., State Farm) will treat hitting a pothole, curb, or debris as a collision and may cover repairs or wheel replacement.
• To support your claim:
  • Document your wheels and bike modifications before an incident occurs.
  • Keep receipts for purchase, installation, and service.
  • Take photos/videos of the wheels and your bike in undamaged condition.
  • Inform your insurer of aftermarket modifications in advance.
  • Store all records in a secure place or share them with your agent.

🚨 If Your Bike is Stolen:

• Insurance providers will default to the NADA book value unless you prove the value of customizations.
• To protect yourself:
  • Keep an updated list of modifications with receipts.
  • Maintain photo/video documentation.
  • Record and store your BST wheel serial numbers and manufacture dates.

📌 BST Limited Warranty Overview:

• Covers defects in materials and workmanship for 2 years from the date of purchase.
• Transferable to a new owner, but the original warranty period does not reset.
• A dated receipt or proof of purchase from the original end user is required to verify coverage.

Pro Tip: Every BST wheel is laser-marked with a unique serial number and manufacture date. Record this information as part of your personal documentation—it’s essential for warranty verification and insurance claims.